Privacy Policy

Who We Are

Property Management Professionals provides information about residential rental properties and vacation stays in East Central Minnesota, and offers property management services to property owners.

Visitors may use our website to explore properties, submit a Rental Inquiry, submit a Direct Booking Inquiry, request a Management Quote, or contact our team with questions.

Information We May Collect

The information we collect depends on how you interact with our website and services.

Information you provide directly

• Your name.
• Email address.
• Phone number.
• Property or unit you are interested in.
• Rental-related information submitted through a Rental Inquiry.
• Preferred property, travel dates, guest count, and other information submitted through a Direct Booking Inquiry.
• Property details submitted through a Management Quote request, such as property address, property type, number of units and rental goals.
• Questions, messages, or other information you voluntarily send to our team.

Information collected automatically

When you visit our website, certain technical information may be collected automatically by our website platform or connected service providers, including information such as browser type, device type, IP address, pages visited, referring pages, and general website usage information.

How We May Use Your Information

We may use information collected through our website and communications to:

• Respond to rental inquiries.
• Respond to direct booking inquiries.
• Respond to property management quote requests from property owners.
• Provide information about property availability and next steps.
• Communicate regarding a rental, booking, stay, property, management service, or service request.
• Maintain contact and inquiry records.
• Provide customer service and operational support.
• Send follow-up communications when appropriate.
• Improve our website, forms, communications, and services.
• Protect our website, properties, customers, team members, and business operations.
• Comply with applicable legal or regulatory obligations.

Email and Text Message Communications

If you provide an email address or phone number, we may use that information to respond to your inquiry and communicate with you regarding the property, rental, booking, management quote, or other request that you submitted.

Where you separately consent to receive marketing communications, we may also send promotional, informational, or follow-up messages.

You may opt out of marketing emails by using the unsubscribe option provided in the message. You may opt out of text messages at any time by replying STOP, and reply HELP for help. Message frequency varies. Message and data rates may apply depending on your mobile carrier and service plan.

We do not sell, rent or share mobile phone numbers or text-message consent with third parties or affiliates for their marketing or promotional purposes.

Opting out of marketing messages does not prevent us from sending necessary service-related communications concerning an active rental inquiry, reservation, stay, management service, or other transaction.

Cookies and Website Data

Our website and connected technology providers may use cookies, pixels, local storage, or similar technologies to help the website function, understand website usage, remember preferences, improve performance, and support analytics or marketing activities.

Most web browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect how some portions of the website function.

How Information May Be Shared

We may share information when reasonably necessary to operate our business and provide the services requested by you.

Information may be shared with service providers that assist with functions such as:

• Website hosting and website forms.
• Customer relationship management.
• Email and text message communications.
• Rental, booking and property management operations.
• Payment or transaction processing when applicable.
• Analytics, security, and technical support.

The restriction on sharing mobile phone numbers and text-message consent described in Section 4 applies to all of these providers.

We may also disclose information when required by law, legal process, court order, or a valid government request, or when reasonably necessary to protect rights, property, safety, or prevent fraud or abuse.

Data Retention and Security

We may retain information for as long as reasonably necessary to respond to inquiries, maintain business and transaction records, support rental, booking or management operations, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

We use reasonable administrative and technical safeguards intended to protect information under our control. However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Third-Party Websites and Services

Our website may contain links to third-party websites, booking platforms, social media pages, or other external services.

When you leave our website and interact with another company or platform, that company's privacy practices and terms apply. We encourage you to review the privacy policies of third-party services before providing personal information to them.

Children's Privacy

Our website and inquiry forms are intended for adults who are seeking rental housing, vacation accommodations, property management services, or related information. They are not designed to knowingly collect personal information directly from children.

Your Privacy Choices

You may contact us if you have questions about personal information you previously submitted, want to update inaccurate contact information, or want to request that we stop sending optional marketing communications.

Certain information may need to be retained when required for legitimate business, legal, accounting, security, rental, booking, or management purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services, technology, or legal requirements change.

When the policy is updated, the revised version may be posted on this page with a new “Last Updated” date. We encourage visitors to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or information you submitted through our website, please contact Property Management Professionals.